Best CMMS Software in 2021 (Review & Alternatives) | field information (2023)

June 7, 2021Pablo Tyrrel

Best CMMS Software in 2021 (Review & Alternatives) | field information (1)

With the wide variety of CMMS software on the market, it can sometimes be difficult to choose the right one. You might get frustrated jumping from website to website while trying to choose the right software solution. We understand that you might be ready to throw your laptop or phone out the window and suffer the ordeal of a paper-based system, but don't worry, we've got the 9 best CMMS software you need to know about, all in one place. In this guide, we look at the pros and cons of the most common CMMS software in the field.

The CMMS or Computerized Maintenance Management System is software developed to systematize companies with centralized information and greater efficiency. As you search for the perfect software for yourcommercial air conditioning business, there are several important features of the CMMS to consider.

One of the main pillars of great CMMS software is a user-friendly interface. When you have easy-to-use software, you can create an efficient centralized system. While you can use systems like Excel, Google Sheets, paper journals or pages to organize your work, you'll miss out on excessive administrative time consumption. the benefit ofwork management softwareensures you save time and, as a result, be more productive.

An important featureField Service Management Softwareit should also include mobile and field accessibility. With the option of a mobile app, you can connect your field and office simultaneously with the ease of your technician's mobile devices.

In addition to good accessibility, you should also consider the presence of tracking tools in your chosen CMMS software. With asset tracking tools as part of your CMMS software, you can monitor your technicians, ensure regulatory compliance in the field and improve productivity. With mobile capabilities and cloud-based software in your CMMS solution, your technicians can use real-time information while in the field. Most of the top CMMS software will have features based on excellent account management, quoting and billing.

Best CMMS Software in 2021 (Review & Alternatives) | field information (2)

field information

field informationis an Australia-based CMMS job management software offering a cloud-based maintenance solution for those in the asset management industry. With FieldInsight, you get access to the top five automations, including powerful inventory management capabilities and easy-to-update maintenance schedules in an intelligent maintenance management platform.

(Video) Best Preventive Maintenance Software 2021: Reviews and Pricing

With CMMS software like FieldInsight, you can lower maintenance costs with cutting-edge predictive maintenance management, easy-to-use asset management solution features, onboarding management, inventory control and accounting accessibility.


  • Free trial
  • Easy to use inventory management and inventory tracking
  • Simple preventive maintenance programming
  • Excellent enterprise asset management and asset maintenance tracking
  • Management of warehouses, equipment and facilities
  • High visibility into maintenance costs and budgets
  • centralized information
  • Mobile access in the field the mobile app
  • audit trail
  • Real-time information at your fingertips
  • High visibility into your physical assets
  • Easy role assignment for administrators, technicians and facility managers
  • Service history tracking
  • Fast and easy reporting tools
  • Free trial
  • Accessible training and help
  • notifications and reminders
  • Document management and history tracking.
  • Third-party integration and solutions


  • Best suited for small and medium-sized businesses
  • No electronic payments
  • Limited historical reports
  • no free version

Why choose FieldInisght over others

FieldInsight's delivery model helps differentiate it from competing software. With the nine-step delivery model, FieldInsight ensures easy implementation for your business. With key steps to improve, design, and execute, FieldInsight helps ensure you can meet yourbusiness goals and KPIsevery time.

FieldInsight doesn't let you do the heavy lifting. With a dedicated team to assist you, you can customize and implement your CMMS solution to best suit your business.

FieldInsight's computerized maintenance management system uses five major work systems to ensure your workflow is completed. With the ability to track inventory, manage assets, access the field, increase your merchandising through the CRM, and balance your accounts, all from one easy-to-access software, you'll save your team hours of wasted administrative effort every week.

For more seeCompare FieldInsight with other software comparisons


Upkeep is a CMMS solution with roots in predictive maintenance business software. To help simplify maintenance tasks, a reactive maintenance system or scheduled preventive maintenance, UpKeep uses an automated system for ease of use.


(Video) Preventive Maintenance Software Review

  • Accessible service history
  • Free trial
  • free version
  • Asset Management
  • accounting integration


  • can get expensive
  • Boring reporting features
  • clumsy inventory management
  • No desktop version available on Mac, Windows, Linus or Chromebook
  • Connection problems
  • Few customization options
  • Small drag and drop options

Home Call Pro

This HVAC service software was designed with the needs of the industry in mind. CMMS systems with features similar to HouseCall Pro use field access for technicians to conduct asset lifecycle management and facility maintenance. This software has key features that involve maintenance teams in their workflow and the ability to manage assets.


  • Covers a wide range of industries
  • Help available 24/7 for support
  • Available marketing resources


  • More expensive than most CMMS software
  • limited flexibility
  • limited customization


Suitable for small businesses, mHelpDesk offers a wide selection of CMMS features and rich functionality that allows operations to run smoothly. Although this software is at the more expensive end of the CMMS systems market, it comes with a great selection of features.


  • Free trial
  • available offline
  • Good customer service and help available.
  • customization options


  • no free version
  • Caro
  • Overly complicated reporting features
  • It is not suitable for large companies.

service merger

Service Fusion is software designed for beginners in the field of HVAC CMMS software. Service Fusion has easy mobile access and service history tracking that lets you keep an eye on your technicians in the field.


(Video) Why choose eMaint CMMS?

  • Easy to use
  • No hidden costs
  • free demos
  • training available
  • Accessible
  • Field data capture


  • Few integration options
  • limited stock control
  • No offline mobile access
  • no free trial
  • Bad stock keeping departments
  • bug problems


ThermoGRID is an affordable computerized maintenance management system (CMMS) with mainstays in asset tracking and reporting tools. ThermoGRID is subscription-based software with activity tracking, document management, inventory management, mobile access and maintenance management.


  • Good asset tracking
  • Comprehensive reporting maintenance history tools
  • Affordable price


  • Few or no integration options
  • No payment options
  • No real-time data
  • limited customer service
  • No third-party integration


Wintac is a CMMS software best known for its customer service operations and maintenance professionals. For small and medium-sized businesses, Wintac is an online platform that is not available for Android or Apple. Wintac allows 24-hour asset management and updates as part of its computerized maintenance management software.


  • Easy to use
  • Flexible CMMS features
  • Easy shipping options
  • at a reasonable price


  • Slow software due to latency issues
  • Some errors and glitches are common
  • No customizable report
  • No real-time data
  • No audit management


CoolFront is a robust maintenance management software that stands out for its fixed price. As part of Field Edge, CoolFront is designed to be easy to use on a mobile device to create seamless mobile maintenance in the field. With cloud-based predictive maintenance programs available in the field, Cool Front empowers your technicians with more control over their work.

(Video) Cryotos Best CMMS Maintenance Management Software


  • Wide range of integration
  • Accessible
  • Fixed price for easy quotation
  • integration options
  • Easy to use
  • real-time information


  • Lack of key communication resources
  • Few or no payment options
  • Bad tracking for maintenance professionals
  • hard to update
  • No offline option

smart service

Smart Service is a CMMS system with a wide range of features and customizable maintenance activities. Connected to QuickBooks, Smart Service helps schedule and streamline operations. While Smart Service has great features related to deployment and training, they don't have activity tracking or activity dashboard available.


  • Wide range of features
  • Good for small and large companies.
  • customization options


  • Complicated platform management
  • Inventory control
  • integration issues
  • Too complicated for small businesses.

Best CMMS Software in 2021 (Review & Alternatives) | field information (5)

Finding the right software can be difficult. Make the guess and try a demo today. Simplify maintenance operations in your company,schedule a demowith FieldInsight and see for yourself what a complete solution can do for your business.

What to do now

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  1. schedule a demo. You'll connect with an automation expert who has worked in this space for over 5 years and knows the ideal workflow to meet your needs.
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Which CMMS is the most popular of all? ›

Top 10 Best CMMS Software in 2023
  • Fracttal CMMS.
  • CloudApper CMMS.
  • Fixd.
  • Fiix.
  • Limble CMMS.
  • eMaint CMMS.
  • UpKeep.
  • Hippo CMMS.
Sep 16, 2022

What is the best software for maintenance management? ›

The 13 Best Maintenance Management Software Tools of 2023
  • Connecteam — Best all-in-one maintenance management software solution. ...
  • Limble CMMS — Good for: Tracking data with QR codes. ...
  • MaintainX — Good for: Inventory tracking. ...
  • AI Field Management — Good for: Self-help customer service request booking.

What are the 3 main core areas of a typical CMMS? ›

1) Comprehensive Maintenance Management Functionality

The main factor to consider when selecting a CMMS is the “core” product. It should be made up of three major elements: Work Management, Physical Assets Management and Resource Management.

What is the most unique and powerful feature of CMMS? ›

What is the most unique and powerful feature of CMMS? These are the most unique and powerful features of CMMS software decided by the survey taken from the business owners. Work order management (86%), preventative maintenance management (71%), and asset management (69%), were the top three most desired features.

Does Microsoft have a CMMS? ›

Manage all of your assets using a feature-rich EAM/CMMS software built right into your Microsoft ecosystem.

Why do CMMS fail? ›

The biggest reason why CMMS implementations fail is the lack of vendor support maintenance teams receive after the software is purchased. Some CMMS vendors work with the customer up until purchase, then offer little-to-no installation assistance or ongoing support.

What are the four 4 successful maintenance program? ›

Four general types of maintenance philosophies can be identified, namely corrective, preventive, risk-based and condition-based maintenance.

What does a good CMMS look like? ›

A great CMMS should be able to: Track and manage your vendors' contact information, past work, and invoices. Know which assets your vendors take care of and which vendors you purchase spare parts from. Give limited access to a vendor so they can complete only the work assigned specifically to them.

What are the three main types of software maintenance? ›

What are the 4 types of software maintenance?
  • Corrective Software Maintenance. Corrective software maintenance is the typical, classic form of maintenance (for software and anything else for that matter). ...
  • Preventative Software Maintenance. ...
  • Perfective Software Maintenance. ...
  • Adaptive Software Maintenance.

What is basic CMMS system? ›

A computerized maintenance management system or CMMS is software that centralizes maintenance information and facilitates the processes of maintenance operations. It helps optimize the utilization and availability of physical equipment like vehicles, machinery, communications, plant infrastructures and other assets.

What is the example of CMMS? ›

For example, CMMS software can track vital equipment data like the number of available wheelchairs for use in a retirement community or how many specialized hospital beds are currently occupied by patients.

What is the difference between ERP and CMMS? ›

While ERP software stores raw materials, work-in-progress, and finished goods inventory data, CMMS software offers more robust MRO inventory functionality. This makes a CMMS system essential for maintenance departments.

What are the five CMMS modules? ›

The most important modules in a CMMS are work management, asset register, PM, labor and inventory. These modules must be populated with the appropriate data. Guidelines and samples for creating data sets for each major module are provided to kick-start an implementation effort.

Is Excel a CMMS? ›

Among the many possible uses of Microsoft Excel is the building of a CMMS (Computerized Maintenance Management System). Although Excel was not designed specifically for this purpose, many companies have long used it, or still use it, to manage their maintenance, rather than using purpose-built, dedicated software.

What are disadvantages of CMMS? ›

Some disadvantages of CMMS hosted in the cloud are customization costs and security. It is generally easy to customize the CMMS to a company's needs by inserting or removing modules or connecting to other integrated platforms, but not always. The costs of doing so can quickly pile up.

What CMMS does CBRE use? ›

Going forward, the enhanced CMMS fmPilot technology built on Microsoft Dynamics 365 will become the core operating platform for CBRE's growing base of Retail and Multi-Site sector clients.

What is Microsoft's CRM called? ›

Microsoft Dynamics CRM. Microsoft Dynamics CRM is available as a cloud offering or an on-premises installation. As with CRM 4, this version can be highly customized using advanced extensions.

How much do CMMS cost? ›

There are three different pricing plans. The Team plan is $69 per user, per month (three users max). The Professional plan costs $85 per user, per month (three users minimum). The Enterprise plan is priced at $120 per user, per month (five users minimum).

Why corrective maintenance is not highly recommended? ›

Unpredictable: The biggest single disadvantage is the unpredictable nature of corrective maintenance. If an asset unexpectedly fails, it can cause disruption to other maintenance work as well as unforeseen downtime.

How accurate are CMMS? ›

For a CMM using a touch probe, this relates to the repeatability of the probe and the accuracy of the linear scales. Typical probe repeatability can result in measurements of within . 001mm or . 00005 inch (half a ten thousandth) over the entire measurement volume.

What is the average time it takes to implement a CMMS system? ›

A typical CMMS implementation for a construction or construction materials company takes six to 12 months.

What are the 7 basic preventive maintenance of tools? ›

The effective preventive maintenance consists of 7 major milestones. These are testing, servicing, calibration, inspection, adjustment, alignment and installation.

What are the three most common ways to organize a maintenance department? ›

The Top 3 Ways to Streamline Your Maintenance Management Using Software
  • Organize Your Physical Space.
  • Become Mobile.
  • Schedule Preventative Maintenance.
Aug 28, 2018

What is the two basic approach to maintenance management? ›

There are two basic approaches to maintenance management: reactive and proactive. Reactive maintenance, which is precipitated by failure, results from a lack of preventive maintenance. On the other hand, proactive maintenance keeps equipment serviced and in working order through regular preventive maintenance.

What are some of the problems with computerized maintenance management systems? ›

However, if it's not used correctly by staff, either due to neglect or lack of knowledge, several problems can arise. We often see CMMS user-generated errors such as forgetting to input data, entering inconsistent data or not performing the continuous asset maintenance checks pointed out by the CMMS system.

Is Maximo a CMMS system? ›

IBM Maximo is a web-based Computer Maintenance Management System (CMMS) solution, leader in the world. IBM Maximo is an Enterprise asset management solution (equipment, installations, buildings, etc) and services including; purchasing, inventory, management of locations, service desk, and work planning.

What are the capabilities in a modern CMMS? ›

CMMS software automates the management of assets in a variety of ways, including tracking scheduled repairs, corrective repairs, spare parts, warranties, and creating benchmarks. You can record and update information about every asset.

What are the 4 types of software? ›

There are different types of software that can run on a computer: system software, utility software, and application software.

What are the 5 common types of maintenance tool? ›

Five types of maintenance are in fact recurrent in the industry: corrective, preventive, condition-based, predictive and predetermined.

What are the 4 types of computer maintenance? ›

  • Corrective Software Maintenance. Corrective software maintenance is what one would typically associate with the maintenance of any kind. ...
  • Adaptive Software Maintenance. ...
  • Perfective Software Maintenance. ...
  • Preventive Software Maintenance.

What are the 2 basic types of maintenance systems? ›

Most types of maintenance fall under two main categories: preventive and corrective.

Which software is used in basic maintenance? ›

Detailed Solution. The correct answer is System Utilities. System Utilities is the name of the software that is used for maintenance and configuration of Computer Systems.

What are CMMS tools? ›

A computerized maintenance management system or CMMS is software that centralizes maintenance information and facilitates the processes of maintenance operations. It helps optimize the utilization and availability of physical equipment like vehicles, machinery, communications, plant infrastructures and other assets.

What does CMMS stand for Amazon? ›

A computerized maintenance management system (or CMMS software) is software that helps maintenance teams manage all their maintenance activities in one place. That includes being able to plan, track, measure, and optimize everything from work orders to inventory and reporting.

Do I need a CMMS? ›

CMMS software makes it easier and more cost-effective to prepare for an audit. It helps facilitate inspection rounds and makes it possible to search the system for maintenance records of a certain asset or time period.

What are the 3 common types of ERP? ›

There are three main types of ERP systems that function with different deployment model options. The most common types of ERP systems include cloud ERP, on-premise ERP, and hybrid ERP.

Which ERP system is best Why? ›

The Best ERP Tools List
  • Wrike. Best free ERP software for scalability. ...
  • Microsoft Dynamics 365. Best for Microsoft platform users. ...
  • TallyPrime. Best ERP for SMBs. ...
  • SAP ERP. Best AI & ML for advanced analytics. ...
  • ERPNext. Best free ERP software. ...
  • Versa Cloud ERP. Best ERP software for inventory-heavy businesses. ...
  • Vault ERP. ...
  • Dolibarr.
Feb 20, 2023

Is ERP obsolete? ›

Outdated ERPs pose serious security challenges as they may have unfixed security bugs and vulnerable access points. According to a study, 87% of business computers feature outdated software, including ERPs that are not up-to-date.

Which of the following CMMS is most popular? ›

The Top 8 Best CMMS Software
  • MaintainX.
  • Maintenance Care.
  • UpKeep.
  • Limble CMMS.
  • MicroMain.
  • Hippo CMMS.
  • eMaint.
  • Fiix.
Dec 9, 2021

What is Maximo system? ›

Maximo is designed to assist an organization in managing its assets such as buildings, vehicles, fire extinguishers, equipment recording details such as maintenance schedules and participating in workflows to manage the assets.

How do I create a maintenance dashboard in Excel? ›

7 Steps To Create A Dashboard In Excel
  1. Step 1: Import the necessary data into Excel. No data. ...
  2. Step 2: Set up your workbook. ...
  3. Step 3: Add raw data to a table. ...
  4. Step 4: Data analysis. ...
  5. Step 5: Determine the visuals. ...
  6. Step 6: Create your Excel dashboard. ...
  7. Step 7: Customize your dashboard.
Aug 4, 2022

Does Excel have a project management tool? ›

Microsoft Excel is a handy tool that can do many different things to help you and your project team. And on its good days, Excel can function as a basic project management tool.

Does Excel have a CRM? ›

Yes, Excel can be used to build a CRM. However, it is not as efficient as a dedicated CRM platform that offers multiple advanced features. What is a CRM spreadsheet? A CRM spreadsheet manages data of sales leads and actual customers by jotting down information on a sheet, like Excel and Google Sheets.

How big is the CMMS market? ›

Computerized Maintenance Management System Market Outlook – 2023 to 2033
Estimated year (2023) ValueUS$ 1,636.3 Million
Projected year (2033) ValueUS$ 4,215.1 Million
CAGR% (2023 to 2033)9.1%
Top 5 Vendor Market ShareAround 20%

What are the types of CMMS? ›

There are two common types of CMMS software: Web-based (also known as Cloud-based) and on-premise CMMS software. Web-based CMMS software, the client's database is hosted on the vendor's server and accessible via the Internet.

What is the future of CMMS? ›

The CMMS software market is projected to reach $1.7 billion by 2028, growing at a CAGR of 8.41% from 2021 to 2028.

What are the basic of CMMS modules? ›

The most important modules in a CMMS are work management, asset register, PM, labor and inventory. These modules must be populated with the appropriate data. Guidelines and samples for creating data sets for each major module are provided to kick-start an implementation effort.


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